Whitebridge Customer Support

Questions about a WhiteBridge charge?

WhiteBridge.ai is an online people-search and background-information service. If you see "WHITEBRIDGE" on your card statement, it relates to a subscription created through our platform. You're in the right place to get it sorted.

Here's how we can help:

Whatever you need — to understand what the charge is, cancel your subscription, request a refund, or report a payment you didn't authorize just email us at [email protected] and we'll take care of it.

Reaching us directly is the fastest way to resolve anything. We typically reply within a day or two, well ahead of a bank dispute, which can take several weeks.

To help us find your payment quickly, please include:
- Your full name
- The last 4 digits of the card that was charged
- The date of the payment
- The payment amount

Once we have these details, we'll locate your payment and help with whatever you need — explaining the charge, cancelling your subscription, or issuing a refund.

—WhiteBridge Support