Chief Operating Officer
Dale McManness Work
Vice President of Contact Center Operations
Director of Contact Center Operations
Dale McManness Education
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2000 - 2003 B.A. in Computer ScienceUniversity of Missouri-Saint Louis
Dale McManness Skills
Customer Resolution ManagementProject Execution & ImplementationStrategic PlanningWorkforce ManagementSales ManagementProductivity/Process ImprovementSpeech AnalyticsQuality ManagementContact Center OperationsComputer ScienceContact Center OptimizationCustomer InformationCall Center DevelopmentCall CentersCoachingContact CentersCross-functional Team LeadershipCustomer ExperienceCustomer RetentionCustomer SatisfactionBudgetsCustomer ServiceExecutive ManagementInbound MarketingInventory ManagementLeadershipManagementMerchandisingOperations ManagementOutsourcingPerformance ManagementProcess ImprovementProject ManagementProject PlanningQuality AssuranceSalesTeam BuildingPublic SpeakingMicrosoft OfficeCross Functional Team LeadershipTrainingProject Execution And ImplementationMarketing Strategy
Dale McManness Contact Information
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●●●●●●●●@company.com
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Personal email
●●●●●●●●@gmail.com
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What company does Dale McManness work for?
Dale McManness currently works at Customer Direct.
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Dale McManness is based in or around St. Louis, MO, US.
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